JerseyReady CleaningRequest a Cleaning

Frequently Asked Questions

Requests & dates

How do I request a date?+

Submit a request with your preferred date, an optional preferred time, and an alternate date. This is a request, not a confirmed booking.

When will I hear back?+

We review each request and follow up by phone or email at 862-379-8885 / info@jerseyreadycleaning.com. Response times are noted on the Contact page.

Can I request a specific cleaner or team?+

Let us know your preference in your request notes and we'll do our best to accommodate it based on availability.

Deposit & payment

What is the $25 deposit for?+

It reserves your approved date and is applied to your final cleaning bill.

Is the deposit refundable?+

It becomes nonrefundable if you cancel within 24 hours of your confirmed appointment. Other cancellation or access charges in the signed service agreement may still apply.

How do I pay?+

After your request is approved, we send a secure payment link for the $25 deposit. The remaining balance is handled at time of service.

Pets, supplies & access

Do you work in homes with pets?+

Yes — tell us about any pets in your request so the crew knows what to expect.

Do I need to provide cleaning supplies?+

Let us know your preference when you request a cleaning and we'll confirm what's needed before your appointment.

How does the crew get into my home?+

Tell us your access plan (home, lockbox, building entry, etc.) in your request notes so it's worked out before the appointment.

Service length, add-ons & recurring

How long will my cleaning take?+

Timing depends on your home's size, condition, and chosen service. We confirm an estimated window once we review your request.

Can I add extra tasks to my cleaning?+

Yes — each service page lists available add-ons. Mention what you'd like when you submit your request.

How does recurring service work?+

Choose weekly, every-two-weeks, or monthly when you request a cleaning. We'll set a consistent routine for your crew going forward.

Still have a question?

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